SeaRoam is a global roaming SIM card, it can be used with 900 carriers in 230+ countries it has data coverage in 200+ countries. We can deliver up to 80% savings over standard roaming costs.
Buy a SeaRoam SIM, and cut your roaming costs instantly.
With SeaRoam you can save up to 80% when making calls, sending SMS, email, or browsing the internet.
You can check our Call Rates.
The SeaRoam service only works with an unlocked mobile phone. Before you travel please check that your phone will work in your destination.
You can use a SeaRoam SIM in 230+ countries and it has data coverage in 200+ countries, please check our Coverage page for full details.
Yes, providing you have coverage, you can call and SMS in 230+ countries and we have data coverage in 200+ countries and principalities, please check our Coverage page for full details.
A Subscriber Identity Module (SIM) is a removable smart card for mobile phones that use the GSM (Global System for Mobile communications) mobile network. The SIM card allows users to change phones by simply removing the SIM card from one mobile phone and inserting it into another mobile phone.
The SIM card is what we sell you as part of the SeaRoam service.
[More information on this subject: http://en.wikipedia.org/wiki/Subscriber_Identity_Module]
An unlocked mobile phone is not tied to any particular network and you can insert any SIM into the phone.
Your phone may be locked if you purchased it on contract or a prepay account with your provider.
To check if your phone is locked call your mobile service provider.
[More information on this subject: http://en.wikipedia.org/wiki/SIM_lock]
- We have worldwide coverage.
- The SeaRoam SIM has voice, SMS and data all on 1 SIM. - No lengthy codes to input unlike other SIM services.
- It's a prepay service, no contracts, no bills, no shocks!
- We provide an optional auto top-up so you never run out of credit.
- You can add a local number from your home country to your SIM so friends, families, colleagues can call you at a local rate.
The SeaRoam service works in almost all phones manufactured over the last 4 or 5 years.
No. SeaRoam does not support dialling Freephone and Premium numbers.
No. We do not own the rights to your existing phone number. You can choose to forward your existing number to your SeaRoam SIM.
To divert all calls to your SeaRoam number on your mobile phone, enter the following codes in your handset before removing your own SIM:
*21* Your SeaRoam number # [SEND]
For example: **21*00353123456789# then press SEND
If you lose your SIM, please contact Customer Support immediately.
SeaRoam currently offer 2 delivery options:
- Standard Post: 7-10 Working days
- Courier Post: 3-5 Working days (depending on your location)
Just dial 333 and follow the instructions.
You can add local numbers to your SIM from the below countries. Prices for a local number start from €6.00 per month. All numbers and prices are subject to availability. Some numbers may require additional documentation; details of these requirements are below. Please view our Restrictions page for details.
NOTE: A recently imposed restriction by our number providers requires personal identification to be provided to SeaRoam, in the form of a digital representation of a Government Issued ID from the country DID you wish to purchase accompanied by contact address, phone number and email, for the purchase of Australian, China, France, Germany, Greece, Hong Kong, Japan, Malaysia, Netherlands, Russia, Singapore, South Korea, Ukraine numbers. This requirement has been put into effect to combat a growing level of worldwide telephony fraud, and is outside SeaRoam's control. We apologise for any inconvenience caused.
Algeria
Argentina
Austria
Australia
Bahrain
Belgium
Brazil
Bulgaria
Canada
Chile
China
Colombia
Croatia
Cyprus
Czech Republic
Denmark
Dominican Republic
El Salvador
Estonia
Finland
France
Georgia
Germany
Greece
Guatemala
Hong Kong
Hungary
Iran
Ireland
Israel
Italy
Japan
Jordan
Korea South
Latvia
Lithuania
Luxembourg
Macedonia
Malaysia
Malta
Mexico
Netherlands
New Zealand
Norway
Pakistan
Panama
Peru
Poland
Puerto Rico
Romania
Russia
Singapore
Slovakia
Slovenia
South Africa
Spain
Sweden
Switzerland
Thailand
Ukraine
United Kingdom
USA
Venezuela
Yes, SeaRoam works in Japan and South Korea. However this requires a 3GSM (or 3G) mobile phone that supports WCDMA 2100.
In Japan you can choose either Softbank or NTT DoCoMo while in South Korea SK Telecom and KT Freetel offer WCDMA2100. Please check our Coverage page for more details on service providers in Japan and South Korea.
Please check to make sure your phone operates on the frequencies supported in the destination country.
e.g. Australia operates on 900/1800
For 3G in Australia 3G 2100/3G 850/3G 900
If you have purchased your sim card from any of the Seafarers’ Missions or Centres around the world, your SeaRoam sim card will be active and ready for use.
If you have purchased your SeaRoam sim card via our website, then you will have to Register your SIM card on-line, to activate it. Instructions are on the welcome letter and in the Help Notes which will be sent with your SeaRoam sim card.
Carefully remove the SeaRoam SIM card from its packaging and insert into the SIM slot in the phone. All phones are different, so please refer to your phone's manual for detailed instructions.
If you have ordered your SeaRoam SIM card on-line at our website, you will need to go to our website to Register SIM (this is a security measure).
Upon activation your number is displayed on your account on-line.
You can also check your number from your phone by simply dialling *123# and press call.
The easiest way to do this is to go to the address book on your phone and find the function that allows you to copy all numbers from your SIM to your phone. Do this. Now, switch SIMs and do the reverse. Copy all your numbers from your phone address book onto the SeaRoam SIM. Each phone is different so you should check the manual that came with your mobile phone or go to the website of your handset manufacturer to find out more details.
Yes, by default it is 0000. However, it is possible to lock your SeaRoam SIM by entering the wrong PIN number 3 times or more. If this occurs, you can find your PUK number on your SIM surround or please contact SeaRoam Customer Support.
For all incoming calls just answer your phone as you normally would.
For all outgoing calls do the following:
To make a call you must enter the plus sign (+), the country code e.g. 353 (Ire) or 44 (UK) and the number you wish to dial but always drop the first 0. Example: UK Number 020 7730 1111 becomes SeaRoam Global 20 7730 1111.
Yes. You can have up to 50 additional numbers associated with your SeaRoam SIM. These additional numbers can be from a combination of 60+ different countries and you can be contacted through all associated numbers. For list of countries please see question "What local numbers can I add to my SeaRoam SIM?".
Same as you would normally, except always use international prefix of '+' country code, then the number you want to send the message to.
You can view your account balance on your SeaRoam account page or from your SeaRoam phone dial *120# and press call.
Yes. Wherever you are. 999, 911 and 112 all work.
To use this feature you need to enter our APN (mobile access point in your handset).
If you are using one of our 'SeaRoam Global SIMs' for data please use the following settings.
APN: speedidata.com
Username: speedidata
Password: speedidata
Yes you can. Login to your account online. You can now:
- Purchase Additional numbers
- Remove and Renew additional numbers
- Add credit to your account
- View real time call records
Yes. SeaRoam currently accept the following as payment methods:
AMEX
Mastercard
Visa
Laser
PayPal
To divert all calls to your SeaRoam number on your mobile phone enter the following codes into your handset before removing your current SIM card:
*21* Your SeaRoam number # [SEND]
For example: *21*00353123456789# then press SEND
Any calls to your phone will now ring on your SeaRoam phone. Please note that SeaRoam have no control of the cost for forwarding your existing number to your new SeaRoam number. While SeaRoam will not charge you any additional fee to receive a diverted call, your existing carrier may charge you for this service. Please check with your carrier for any applicable fees before diverting calls to your new SeaRoam number.
When you return home to Cancel this divert: Press ##21# and press send
You can do this via your account page on the SeaRoam website under Add Credit.
Receiving SMS to your SeaRoam mobile number is FREE!
Yes, your credit will expire 365 days after your last on-line top-up.
Yes, your SIM card and on-line account will expire 365 days after your last cash top-up.
There are two ways to top up a SeaRoam Mobile SIM.
- Register your Mobile SIM card on www.searoam.com, log in to your account and select the "ADD CREDIT" button.
You can also register your credit card on the website and use our "AUTO TOP-UP" facility which will automatically add credit to your account when your credit is running low so you will never run out of credit for you Mobile SIM card.
- You can also top up using an electronic voucher or scratch card. Simply insert the Mobile SIM card in an unlocked mobile phone and Dial *121*vouchernumber# and press the Call button.
If further credit is purchased on-line without creating an on-line account, you will be sent an email, with your top-up voucher number on it. You can then load the credit as above.
Also further credit & data products can be purchased from many seafarers missions & centres worldwide.